Terms & Conditions

Product Information

TERMS AND CONDITIONS

1.

a) Prices are exclusive of delivery (if less than £100.00 + VAT) charges and VAT

b) Free delivery on orders with a minimum value of £100.00 + VAT. Applies to UK mainland only &

excludes offshore and truck top canopies

2. All goods remain the property of formula4x4 until paid in full

3. formula4x4 reserve the right to change prices and specifications on products without prior notification

4. Orders will not be despatched until payment has been receeived in full. Cheques may be cleared

before constituting payment unless otherwise agreed in writing before an order is placed – Account

customers only.

DAMAGED GOODS

5. If goods are damaged in transit this must be recorded in writing at the time of receipt. We cannot

accept responsibility for damaged goods if the carriers proof of delivery has been signed for as

received for in good condition. Please check carefully

6. If goods are found to be faulty or incomplete – this must be reported in writing within 7 days of reeipt

or collection of goods.

RETURNS / CANCELLATIONS / REFUNDS

7. Money back guarantee: For mail order goods returned/cancelled within 7 days (one week) of receipt of order –

Subject to notes 8/910/11. Your statutory rights under The Sale of Goods Act 1979 are not affected.

Excludes ‘special ordered’ goods (ie a colour matched product, painted to your

vehicles colour or where wheels and tyres are mounted in size/style/tread pattern etc. to suit your

vehicle). The purchaser is responsible for ensuring return of goods and resulting expenses.

8. All returns must be received in good condition at our distribution centre. Goods will not be accepted

if they are damaged, scratched or not returned in protective packaging.

9. Goods will not be accepted by formula4x4 if they have been fitted or altered in any way.

10. All delivery costs and insurance for goods when sending returns back to our distribution centre must

be paid for by the customer unless making a prior agreement in writing with formula4x4.

11. Returns must be adequatley wrapped and at least as well protected as it was sent by us originally.

Items inadequatley protected/wrapped will not be accepted for return, or a charge may be made

to rectify.

REFUNDS

12. After a 7 day (one week) grace period we are not obliged to accept goods back for credit or refund

which have been ordered correctly or incorrectly. But we may do so, at our discretion but these may incur

a restocking charge, any refund made will also be less the original carriage cost incurred by formula4x4.

Your statutory rights under The Sale of Goods Act 1979 are not affected.

(The 7 day grace period applies to mail order only i.e. none face to face transactions).

13. Refunds are payable in cash, cheque or credit card at the discretion of formula4x4.

14. Deposits will be held on behalf of customers for special orders and these are non-refundable in the

case of cancellations of the order. The value of the deposit will be fixed at the time of order.

(ie painted products)

WARRANTY CONDITIONS

15. If parts are found to be defective due to excessive use or normal wear and tear within the warranty

period we will repair or replace the parts at our discretion.

16. It is the customers responsibility to remove and replace faulty parts from a vehicle and return them

to our Distribution Centre.

17. formula4x4 cannot be held responsible for accidents or damage resulting where a customer has fitted

wheels or other products supplied by us. This includes the cross threading of wheel studs.

18. Any manufacturer’s warranty issued in the USA or other countries other than the UK for products

sold by formula4x4 are null and void.

19. Due to the nature of the UK climate we cannot be held responsible for any rusting and corrosion of

chrome plated products or polished alloy finishes, therefore there is no warranty on these items.

The customer will be held responsible for cleaning and maintaining the surface of them.

These chrome products are recommended for summer use only. Your statutory rights under The Sale of Goods

Act 1979 are not affected.

WHEELS

20. 4×4 wheels are warranted for a period of one year against defective materials and workmanship.

This warranty does not cover the following: Damaged alloy, chrome or lacquered surfaces due to:

a) Normal on road or off road wear and tear, including stone chips etc

b) The nature of the UK climate and the use of salt grit on our roads which is corrosive to these

surfaces (we recommend these items for summer use only)

c) Use of abrasive or chemical cleaners

Your statutory rights under The Sale of Goods Act 1979 are not affected.

21. Wheels should be cleaned using a mild soap and water solution. Chemical or abrasive cleaners

and detergents should not be used on 4×4 wheels.

22. Chrome centre caps are not covered under warranty as expressed in section 19. Polished alloy

wheel finishes are not covered under warranty as expressed in section 19.

23. When fitting wheels or tyres it is your responsibility to check that the wheels rotate freely by hand

and do not catch the bodywork, brakes and chassis etc. before driving. Failure to follow this

procedure could be dangerous and cause injury or death. Be safe and check that the wheels are

mounted correctly on vehicle. Nuts should be re-torqued after 25 milesand before 50 miles. Check

periodically with tyre pressures.

AIRBAGS

24. Before fitting nudge bars to vehicles please check that they will not affect operation of airbags with

vehicle dealer

25. E.&.O.E

CONFIDENTIALITY

26. formula4x4 will not pass on, give, or publish any customer details of any nature which are held by us,

unless legally obliged to do so.

27. Electrical/Electronic Works. Use a qualified auto electrician. formula4x4 do not carry out any electrical

works.

28. Free Delivery on orders with a minimum value of £100.00 + VAT applies to UK mainland only & excludes offshore.

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